Plushcare Reviews
Plushcare Customer Reviews (7)
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Plushcare Features and Benefits
PlushCare is a telemedicine platform that offers a variety of services. Here are some of the key features and benefits:
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Board-certified primary care physicians and licensed therapists: PlushCare's dedicated team of healthcare professionals provide top-tier medical care and mental health therapy.
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Same-day appointments: Patients can book an appointment and consult with expert physicians in as little as 15 minutes.
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Telehealth services: With a team of doctors from the top 50 medical schools in America, PlushCare provides quality healthcare from the comfort of your home.
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Online doctor services: PlushCare covers a spectrum of health needs, including Women’s Health, Men's Health, Chronic Care, Sexual Health, Weight Loss, and Pediatric care.
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Mental health and online therapy: Access compassionate care through online therapy services, and speak to board-certified primary care physicians about mental health medications.
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Prescription services: Prescriptions are provided at the doctor’s discretion, and can be sent to your nearest pharmacy at your convenience. Patients can save up to 80% with PlushCare's prescription discount card.
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Urgent care: From cold and flu treatment to UTI evaluations, PlushCare's urgent care services ensure prompt attention from experienced healthcare professionals.
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Preventive care: PlushCare offers free annual wellness visits and other preventive care services.
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Discounted labs and at-home test kits: Monitoring your health is now more affordable with discounted labs and at-home test kits.
These features make PlushCare a convenient and comprehensive solution for many healthcare needs. However, it's always recommended to check the official website for the most accurate and up-to-date information.
Plushcare Pricing
PlushCare offers a variety of services, including primary care, urgent care, mental health, and therapy. The pricing for these services can vary.
For general services, there is a membership fee of $16.99 per month. This membership includes unlimited in-app messaging, online care team support, online same-day appointment booking, and a prescription discount card that can save up to 80% on medications. Initial visits are priced at $129. If insurance is used, the visit price is often the same as an office visit, with most patients with in-network insurance paying $30 or less.
For online therapy, the cost is $169 per session without insurance, plus the monthly membership fee. If the insurance plan covers teletherapy, the copay can be as low as $30 per visit.
Please note that these prices are subject to change and it's recommended to check the official website for the most accurate and up-to-date information.
Payment Method
At PlushCare, the following payment methods are accepted:
- Major credit and debit cards are accepted.
- Payments can be made using the payment links sent via email when the statement is sent.
- HSA and FSA cards are accepted for payments for visits.
- The monthly or yearly membership fees are not HSA and FSA eligible.
If there is an inability to pay the remaining balance on the account, contacting the billing department to discuss payment plan options is advised. All patients, irrespective of insurance or visit type, must maintain a card on file within their secure system.
This is a brief overview of the payment methods at PlushCare. For more detailed information, it is recommended to visit their official website.
Plushcare FAQs
Plushcare Alternatives
Here are some alternatives to PlushCare:
- Talk to a Doctor: A free service that allows you to consult with doctors online.
- amigohealth: Offers online doctor advice 24/7 and healthcare discounts membership.
- Dermanostic: Provides online consultations for skin conditions.
- MyClinic: Offers free, compliant, and easy-to-use telemedicine platform.
- Telemedi: Another alternative to PlushCare.
- K Health: A competitor of PlushCare.
- HealthPartners: Offers a range of health services.
- Brightside Health: Provides mental health services.
- Rezilient: Another health service provider.
- One Medical: Offers primary care services.
These are some of the top alternatives to PlushCare. Each has its own unique features and services. It's recommended to visit their official websites for more detailed information.
How To Open A Plushcare Account?
To open an account on PlushCare, follow these steps:
- Visit the PlushCare website.
- Click on Book an Appointment.
- Answer a few questions about your insurance and state.
- Choose a doctor and book an appointment.
- Create a profile by entering your name, email address, and password.
- Enter your billing information.
Once these steps are completed, the account is ready to use. If a PlushCare doctor is unable to treat you, they will give you your money back. It's important to note that to register with their platform, you must create an account by entering your name, email address, password, and additional information. This is collectively referred to as Account Information.
Remember, PlushCare provides online doctor care for primary, urgent care, mental health, and therapy. They offer affordable, convenient telehealth visits, and same-day online doctor appointments. They accept all major credit and debit cards, and payments can be made using the payment links sent via email when they send your statement. They also accept HSA and FSA cards for payments for visits. The monthly or yearly membership fees are not HSA and FSA eligible.
This is a brief overview of how to open an account at PlushCare. For more detailed information, it is recommended to visit their official website.
Plushcare Return Policy?
At PlushCare, the commitment to patient satisfaction includes a comprehensive refund policy. Full refunds for appointments are offered under certain circumstances such as connectivity issues preventing consultation, doctor's non-appearance beyond 10 minutes of the scheduled appointment time, and state licensing discrepancies affecting consultation legality.
However, refunds are not offered in situations where any level of clinical assessment is conducted by the physician, a consult results in lab tests or referrals to in-person specialists but no prescription, provision of medical advice, including over-the-counter prescription recommendations, and instances where the physician advises a visit to the Emergency Room and dedicates time to patient care.
It's important to note that no refunds will be issued if the physician allocates their time and expertise to apply their best judgment for the optimal health outcome of the patient. This includes instances where medical advice is provided in the interest of the patient's well-being, even if the patient may not agree with the diagnosis or treatment plan.
Unfortunately, refunds or returns of prescriptions cannot be issued as all sales are final. If there was an error in filling your prescription, reaching out to the customer service team is recommended.
In terms of the billing policy, PlushCare is dedicated to delivering the highest quality care while ensuring a seamless and transparent billing experience. They accept all major credit and debit cards, and payments can be made using the payment links sent via email when they send your statement. They also accept HSA and FSA cards for payments for visits. The monthly or yearly membership fees are not HSA and FSA eligible.
If you are unable to pay the remaining balance on your account, contacting the billing department to discuss payment plan options is advised. All patients, irrespective of insurance or visit type, must maintain a card on file within their secure system.
For appointment changes, patients can cancel their appointment for free 2 or more hours before the appointment is set to begin. Patients who need to cancel their appointment within 2 hours of the appointment start time will be charged a $50 late cancellation fee and will not be charged the appointment fee.
This is a brief overview of the return and refund policy at PlushCare. For more detailed information, it is recommended to visit their official website.
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